Meet Our Office Staff

Our passionate and dedicated 'behind the scenes' team who are leading our project forward...

Josh Arden
Accounts Assistant

I Joined the ECH team in November 2018 after volunteering for the charity and being given the opportunity to work in the accounts department. It has been a pleasure to work with such a dedicated and passionate team, as well as helping to bring the goal of building the hospice closer to reality.

Rachael Braid
Area Shop Manager

Hi I’m Rachael, Retail Area Manager for East Coast Hospice I'm looking forward to the challenge of supporting our shops and to make a difference.

Lesley Collier

I Joined the ECH team in May 2018. Having worked for many years within the Education/training industry I am happy to bring my many years of finance experience to assist in their goal. I am thrilled to join this small, very dedicated, team whose passion for the building of a Hospice in this area is inspiring and motivating to me.

Emma Hollyoak
Office Administrator

I joined the ECH team in October 2017 and I can honestly say I have not worked with a more committed team of people. As the Office Administrator I have the pleasure of helping with the smooth day to day running of the general office, I am the first point of contact for anyone who telephones or comes into the Head Office. So, if you would like more information on the Charity or would like to donate some items please phone into the office where I will be happy to help.

Darren Lane
Grants & Publications

I joined the Fundraising team in August 2017. Having been very impressed by the passion everyone here has about building the hospice, I got the “ECH bug” very quickly. I have worked in the charity sector previously and am very excited at joining the team at this stage on the journey to build the hospice. I very much look forward to working with the local community to build the hospice – your hospice - sooner.

Jane Allen
Director of Retail

My name is Jane and I have been with East Coast Hospice for over three years. I first started as a shop manager of the Gorleston store and was supported by fantastic volunteers. Two years ago I progressed to Area Manager and have loved the challenge. We have seen our shops grow from 7 to 11 with more to come in the future. Our shops are well stocked with good quality pre-loved items waiting to be re-loved, so please come along and pledge your support to the hospice appeal.

Andrea King
Head of Community Fundraising

I have had the pleasure of joining the existing ECH family to help build upon the already amazing success achieved by the team in moving the hospice appeal forward. I have many new ideas of how to help 'Raise the Roof' and look forward to the community being part of it too, after all 'together we are stronger'. If you have an idea for fundraising please contact us for a chat, we would love to meet you over a cuppa and a biscuit!

Sue Marshall
Project Administrator and PA to the Board

I joined ECH at the beginning of 2017 after many years working within the Oil and Gas Industry. Since joining this amazing team, my role as Project Administrator is very hands on. I work closely alongside the Chairman who is the Project Lead for the building of the much needed Hospice in the area. No two days are ever the same! It really is a pleasure to be part of such a committed and visionary team.

Meet our Shop Staff

Our experienced and creative shop managers bringing you the very best vintage shopping experience...

Assistant Manager - Southwold

Part time Assisant Manager - Southwold

Assistant Manager Holt

Assistant Manager Holt

Shop Manager Norwich

Shop Manager Norwich

Delivery and Collection Driver

Delivery and Collection Driver

Shop Manager Acle

Shop Manager Acle

Shop Manager Aldeburgh

Hello my name is Vanessa I am 48 and have spent most of my working life in hospitality. My family and I moved to the area from Scotland 3 years ago. Over my working years I have spent most of my wages and free time in charity shops and I am looking forward to working hard and making lots of money for a great cause.

Shop Manager Holt

Hello my name is Julie your new manager the Holt East Coast Hospice shop.
I have been in retail and operated my own business for most of my career .I am looking forward to making the Holt shop very successful and to the challenge of making it the best shop that it can be.

Shop Manager at Watton

After many years in retail I have taken the opportunity to work for East coast hospice.
I am very community conscious and am really glad to be part of such a great charity.

Delivery and Collection Driver

I recently joined ECH as a delivery/collection driver after moving to the area from Essex. I have been made to feel welcome by every member of the team. I really enjoy being out in the community visiting all our shops as well as delivering and collecting from East Coast Hospice supporters who are helping us move forward in our goal to build Margaret Chadd House.

Shop Manger Beccles

Hi I'm Vicki and I am the Manager of the Beccles shop. We have lots of lovely little treasures so come and have a look around.

Shop Manger Bungay

Hi, my name is Mandy and I am joining East Coast Hospice with 45 years of retail experience. I have volunteered in various charity shops over the years, so it was an easy decision to come and work for such a worthwhile charity as East Coast Hospice. I trained in their Southwold shop and am very excited to start as Shop Manager in Bungay.

Gorleston Shop Manager

I've worked in charity retail for over 7 years, firstly as a volunteer then onto assistant manager at another charity.
I joined the team at East Coast Hospice as the manager at the Gorleston branch in January.
Thankfully i have joined a fantastic team of volunteers, their help is invaluable. We all contribute together & work as a team in making our shop a welcoming place to pick up some great finds & bargains.
New volunteers are always needed as are donations without them we would have nothing to sell to our customers, so they are greatly appreciated.
Lets "Raise the Roof" to Margaret Chadd House & support this much needed local hospice.

Manager at Great Yarmouth

I started as a volunteer in East Coast hospice in Gorleston in October 2015. I then became key holder and progressed onto becoming the manager of my own shop in Market Row, Great Yarmouth, which I absolutely love.
It has been a brilliant opportunity for myself from being a volunteer to manager. I am very proud to being part of a fantastic charity.

Relief Manager

"I am proud to have been a member of the team and have worked for East Coast Hospice where i started as a as a volunteer 8 months ago , during that time I became keyholder and cover-manager for the shop. Not long after, I became a full time relief manager and have been working as such at Bungay and Aldeburgh for the last 6 months.

Shop Manager Lowestoft

I am the shop manager of the Lowestoft Branch and our online shop. Born and educated in the town, with employment history with the NHS and another charity. I joined East Coast Hospice inspired by the vision of Jenny Beesley, Chairman. A lovely local charity where the funding reaches the supporters.

Shop Manager Southwold

Hello, My name is Christine and I have been the manager of the newly opened Southwold shop since July 2016. I have lived in Southwold for 40 years and have two grown up children. I am actively involved within the local community as a member of the local pantomime group. We are happy to welcome new volunteers to come and help at the shop, so if you feel you could spare a few hours, just pop in and have a chat with me.

Shop Manager Caister

I have worked in retail over 10 years, working for East Coast Hospice is a new opportunity for me.
I’m really glad to be a part of the family.
We are always looking for people to join our team of caring and dedicated volunteers, so if you feel you have any spare time pop in the shop for a chat and cuppa.
So together we can make a difference and make Margaret Chadd House a reality sooner rather then later.