About Cookies

The www.eastcoasthospice.org.uk website uses cookies as this is standard practice for most websites. By continuing to use the www.eastcoasthospice.org.uk website you are giving consent for cookies to be used.

What Are Cookies?

A ‘cookie’ is a small file that can be stored on your computer. They are designed to hold a small amount of data specific to the www.eastcoasthospice.org.uk website and can be accessed by computers or handheld devices (e.g. smart phones and tablets).

We use cookies to provide features like determining when customers have previously visited our websites. Our cookies do not contain any personal information about you.

In May 2011, the rules about information (including cookies) stored on your computer or accessed by our websites changed. We are required to ask your permission to use this technology where its use is not strictly necessary to provide web services you have requested.

For further information please visit:


We do not use cookies to collect any other information. In addition, we do not pass any information to third party organisations unless you have agreed to let us do so. If you would like more information about our use of cookies, please send an email to info@eastcoasthospice.org.uk with ‘Cookies’ in the subject title.

What Cookies Are Used For?

Cookies are a convenient way to carry information from one website session to another. Two reasons we use cookies are listed below:

1.For technical purposes essential to the effective operation of our websites.

2.To allow us to collect information about the browsing activities of our customers so we can improve their customer experience.

Can I Disable Cookies?

Yes. You can disable cookies by changing your web browser settings to reject cookies.

Why we would like some information about you

When you contact us, we collect and process information provided by you:

  • When completing any form on our website.
  • When reporting any fault with our services or websites or complaint relating to our services or website.
  • In any correspondence between you and us.
  • In response to any survey from us.
  • In order to allow us to provide the service which you have requested.

We then use this information to:

    • Ensure our website is effective and presents you with relevant information.
    • Administer the product or service you have requested from us.
    • Notify you of any changes to your existing products or services.

In addition, we may also contact you about our products and services. If you don’t wish to receive this information, you can simply say ‘no thanks’ (see the next section).

You can always ask us what information we hold about you. Please contact us on 01493 718707 if you wish to enquire about the data we hold. We’d be very happy to send this through to you. There is a small fee of £10. For more information on your rights, visit the Information Commissioner’s website.

‘No thanks, I don’t want to be contacted for promotional purposes’

We want you to be comfortable with how, when and why we contact you. It’s simple to choose. How would you like to tell us your preferences?

By Email: Write to us at info@eastcoasthospice.org.uk.

By Phone:
Call us on 01493 718707.

By Post: Write to us at East Coast Hospice Office, Sussex Road Business Centre,
Sussex Road, Gorleston, Great Yarmouth, NR31 6PF, UK.