Chairman writes from isolation

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Dear Friends

As I have been in isolation like many others, it gave me time to think and be able to write about Margaret Chadd House.

I have written it in four parts and hope over the next few weeks you will enjoy reading about Margaret Chadd House.

This is a people’s charity and after this terrible pandemic with such a devastating loss of life of loved ones, the importance of our hospice is now even more essential than ever before.

Whilst I do not personally use Facebook, Twitter or any other form of social media, I do occasionally get sent prints on topics of interest.


Over the last three and a half years plus, I have dedicated my time to prepare the build of East Coast Hospice (Margaret Chadd House).

The East Coast Hospice team have been outstanding and continue to be so. Without them I could not have gone on, but we did. I wanted to save as much money as possible to ensure that the peoples’ project had all we could give.

From conception we decided on a conventional build as opposed to a design and build. It was very clear from speaking to others that a design and build had far too many loopholes and required a never-ending pot of money. We wanted a certainty of costs, not a ‘guesstimate’.

Each of our trustees used their expertise in every area in order to save money.

I have spent seven days a week working on Margaret Chadd House until my illness forced me to reduce my hours.

To ensure the plans were meaningful, the ethos was that the patient came first, and we looked for best value for every single aspect of our build.

Our biggest worry from 2012 has been the archaeological dig. This was a Planning Condition compulsory requirement and has cost the charity over £300,000. This dig has been a nightmare but without it, we would not have been allowed to progress with the project.

Another great worry was the 19 Planning Conditions which were required before we could go ahead. Not all the conditions were concerning the build itself. They also included how the garden would look, what trees could be planted and general landscaping. All these conditions had to be adhered to before we could move forwards, which took some considerable time to achieve. We complied with all these conditions and we now have full planning permission in perpetuity.

Day Care Unit

It was obvious from Day One that this unit must be extremely versatile to ensure that maximum revenue can be obtained.

The whole object of Day Care means accessibility when needed. It is essential for peace of mind for both the patient and their families that the Physios, Occupational Therapists, Complementary Therapists, Consultants and Nurses are all there when required.

As I mentioned earlier, the patient must come first. The families of the patients are also very important and knowing their loved ones are receiving the best possible care and treatment daily when required, will be assurance and comfort for them.

Pain and discomfort worsen with worry. Our aim is to alleviate this problem for patients and families alike.

In addition to a patient visiting the Day Care Unit to receive their treatment, they are also welcome to come and visit the Day Care Unit on their ‘non-treatment- days, in order take advantage of all the facilities the unit has to offer.

Such facilities include a Hair Salon, Hydro bath with light changing facilities where the patient may listen to the soothing music provided or bring their own choice with them. There is a Wax Manicure bath for patients who suffer with arthritis in their hands and wrists.

Each of the rooms in the Day Care Unit has been designed to be multi-functional and totally versatile.

The Complementary Therapy/Quiet Room can accommodate social workers, or one to one sessions with families and patients to discuss any issue.

The two Specialist Palliative Care Consultant Rooms are also there for Specialist Nurses and others alike to discuss many matters.

We wanted all these rooms to be as multi-faceted and adaptable as possible.

We are mindful that this is a community project and the Day Care Unit should serve just that. The Unit can be open seven days a week for many purposes.

The Day Care Unit has a separate entrance and separate OT/Complementary Therapy Rooms which makes it very holistic for patients and staff alike. This area opens onto a wonderful garden.


Click here to see the plans

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