Meet Our Office Staff

Our passionate and dedicated 'behind the scenes' team who are leading our project forward...

Lesley Abbott
Office Administrator

Office Administrator

Sue Allport


Alison Lanchester
Director of Income Generation

Hello my name is Alison and I joined East Coast Hospice at the beginning of July 2017 as Director of Income Generation and will be working with our Income Generation team, to ensure we raise enough income to start building our hospice in the Summer/Autumn 2019. I spent 10 years leading the Income Generation and Marketing team at St Elizabeth Hospice in Ipswich, working as part of the senior management team and prior to this I was the CEO at Big C, in Norwich. “I am delighted to join East Coast Hospice at this exciting stage of their journey and I look forward to working hard with the team to ensure we are able to start building as soon as possible.”

Jane Allen
Head of Retail

My name is Jane and I have been with East Coast Hospice for over three years. I first started as a shop manager of the Gorleston store and was supported by fantastic volunteers. Two years ago I progressed to Area Manager and have loved the challenge. We have seen our shops grow from 7 to 11 with more to come in the future. Our shops are well stocked with good quality pre-loved items waiting to be re-loved, so please come along and pledge your support to the hospice appeal.

Andrea King
Head of Community Fundraising

I have had the pleasure of joining the existing ECH family to help build upon the already amazing success achieved by the team in moving the hospice appeal forward. I have many new ideas of how to help 'Raise the Roof' and look forward to the community being part of it too, after all 'together we are stronger'. If you have an idea for fundraising please contact us for a chat, we would love to meet you over a cuppa and a biscuit!

Sue Marshall
Project Administrator and PA to the Board

I joined ECH at the beginning of 2017 after many years working within the Oil and Gas Industry. Since joining this amazing team, my role as Project Administrator is very hands on. I work closely alongside the Chairman who is the Project Lead for the building of the much needed Hospice in the area. No two days are ever the same! It really is a pleasure to be part of such a committed and visionary team.

Meet our Shop Staff

Our experienced and creative shop managers bringing you the very best vintage shopping experience...

Relief Manager

"I am proud to have been a member of the team and have worked for East Coast Hospice where i started as a as a volunteer 8 months ago , during that time I became keyholder and cover-manager for the shop. Not long after, I became a full time relief manager and have been working as such at Bungay and Aldeburgh for the last 6 months.

Delivery and Collection Driver

I was a volunteer at the Lowestoft shop and I have recently been employed as a delivery and collection driver which i enjoy very much, it is a great way to visit all of our shops, managers and volunteers as well as meeting our supporters on deliveries and collections of donated our items.

Delivery and Collection Driver

I really enjoy working for East Coast Hospice knowing they are working towards a fantastic cause which is very much needed in the local area. On our collections and deliveries we meet many people and receive some wonderful donations that are then sent to our shops to raise funds for the appeal.

Shop Manager Lowestoft

I am the shop manager of the Lowestoft Branch and our online shop. Born and educated in the town, with employment history with the NHS and another charity. I joined East Coast Hospice inspired by the vision of Jenny Beesley, Chairman. A lovely local charity where the funding reaches the supporters.

Assistant Shop Manger Southwold

Hi , my name is Jen and I started in April 2017 at the East Coast Hospice shop in Southwold as an Assistant Manager.
I have been a carer for twenty years and feel very lucky to be a part of such an important cause, which still allows me to help and support others.

Shop Manager Acle

'Hello, my name is Karen and I am proud to be the manager of our new ECH shop recently opened in Acle.I am excited to be starting this new enterprise and I am grateful for the amazing generosity already shown by the local community, who have helped make our new shop opening a success with their donations of wonderful stock, volunteering their time and their ongoing custom.Thank you to all for your support.'

Shop Manager

Hi, my name is Darren and I manage the Aldeburgh shop.
Before joining ECH, i managed another high street charity shop for 2 1/2 years.
I would consider myself very down to earth, with a passionate belief in the charity shop ethos.
The Aldeburgh shop is very bright and spacious and we should be able to cater for most peoples' needs.
We have an ever expanding CD,DVD and vinyl range in our second room.
Music is always playing, If I'm not in the main shop, I'm never far away and usually singing!
My latest plans are to make shop display furniture from reclaimed wood' starting with a raised deck,enabling us to to have a proper shop window display area.

Shop Manager Bungay

My name is Zoe and I am thrilled to have joined the ECH team by becoming the new manager of the Bungay shop. I am passionate about the hospice movement and look forward to working with our super volunteers, donors, supporters and customers, all of whom will help us build this much needed local facility. I look forward to seeing you all soon.

Shop Manager Southwold

Hello, My name is Christine and I have been the manager of the newly opened Southwold shop since July 2016. I have lived in Southwold for 40 years and have two grown up children. I am actively involved within the local community as a member of the local pantomime group. We are happy to welcome new volunteers to come and help at the shop, so if you feel you could spare a few hours, just pop in and have a chat with me.

Volunteer Store Manager Diss

Hello my name is Annette and I have been at the Diss shop for just over 2 years where i started as a volunteer and I am now the volunteer manager.
I am proud to be part of the charity and I have great volunteers who help me throughout the week and and lovely customers who regularly visit to find some bargains.

Jane H
Shop Manager Caister

I have worked as the manager of the Caister shop since December 2015 with several brilliant and loyal volunteers working together as a team to do the very best we can to keep our customers happy and returning to buy more wonderful bargains whilst raising as much as possible to help 'Raise the Roof' of Margaret Chadd House.

Shop Manager Great Yarmouth

Hi my name is Claire and I'm the manager of the Market Row shop in Great Yarmouth.
I started as a volunteer at the Gorleston shop where I became assistant manager followed by relief manager, where I worked in many of our shops .
I have enjoyed my time with East Coast hospice and I have learnt a lot along the way which has helped me to become a more confident person.
I am thankful for the opportunity given to me as I suffer with ill health myself and hold the charity close to my heart and I think that once built ,the hospice will offer so much support to the local community.

Shop Manager Gorleston

I'm the proud manager of our wonderful shop down Gorleston High Street where I originally started as a volunteer and then worked my way up to Shop manager.
I believe wholeheartedly in our superb cause and invite you all to visit our shop and if you have a few hours to spare please join our loyal band of volunteers. (Tea/coffee and biscuits provided).

Shop Manager North Walsham

The North Walsham shop opened at the end off July 2015, that is when my job as shop manager began, it was an exciting time and there was lots to be done. Some of the volunteers that started with me then have now moved on due to gaining jobs or retiring. One volunteer who started two weeks after we opened is still with me two years later and plans to be part of the team for some time.We have two volunteers whom have special needs and are both being trained on the till, my key volunteer only started in February this year and is enjoying her role. We are one happy family in a happy shop .

Shop Manager Beccles

Hi I'm Sue. Beccles shop manager. I've been working for the East coast hospice charity for two years and can honestly say that this is one of the most rewarding jobs I've ever done.
I have a wonderful dedicated team of 13 part-time volunteers without whom this job would be very difficult.
Previous to working in the charity shop I have worked in various banks in London and Brentwood, I've been a registered childminder, a petrol station manager and a supervisor in a very busy supermarket. I would say to anyone thinking of working or volunteering... Do it! Its hard work but very rewarding and we're not afraid to have a laugh, make friends, drink tea and eat tons of bickies.