Meet Our Office Staff

Our passionate and dedicated 'behind the scenes' team who are leading our project forward...


Rachael
Area Shop Manager

Area Shop Manager

Karen
Fundraising/ Retail Administrator

Karen joined the team as the Fundraising Administrator in August 2018 and brings a wealth of administration experience to the team. Karen will be supporting the fundraisers with the day to day admin of processing donations and event administration.

Lesley Collier
Accounts

I Joined the ECH team in May 2018. Having worked for many years within the Education/training industry I am happy to bring my many years of finance experience to assist in their goal. I am thrilled to join this small, very dedicated, team whose passion for the building of a Hospice in this area is inspiring and motivating to me.

Emma
Office Administrator

I joined the ECH team in October 2017 and I can honestly say I have not worked with a more committed team of people. As the Office Administrator I have the pleasure of helping with the smooth day to day running of the general office, I am the first point of contact for anyone who telephones or comes into the Head Office. So, if you would like more information on the Charity or would like to donate some items please phone into the office where I will be happy to help.

Darren Lane
Community Fundraiser

I joined the Fundraising team in August 2017. Having been very impressed by the passion everyone here has about building the hospice, I got the “ECH bug” very quickly. I have worked in the charity sector previously and am very excited at joining the team at this stage on the journey to build the hospice. I very much look forward to working with the local community to build the hospice – your hospice - sooner.

Jane Allen
Director of Retail

My name is Jane and I have been with East Coast Hospice for over three years. I first started as a shop manager of the Gorleston store and was supported by fantastic volunteers. Two years ago I progressed to Area Manager and have loved the challenge. We have seen our shops grow from 7 to 11 with more to come in the future. Our shops are well stocked with good quality pre-loved items waiting to be re-loved, so please come along and pledge your support to the hospice appeal.

Andrea King
Head of Community Fundraising

I have had the pleasure of joining the existing ECH family to help build upon the already amazing success achieved by the team in moving the hospice appeal forward. I have many new ideas of how to help 'Raise the Roof' and look forward to the community being part of it too, after all 'together we are stronger'. If you have an idea for fundraising please contact us for a chat, we would love to meet you over a cuppa and a biscuit!

Sue Marshall
Project Administrator and PA to the Board

I joined ECH at the beginning of 2017 after many years working within the Oil and Gas Industry. Since joining this amazing team, my role as Project Administrator is very hands on. I work closely alongside the Chairman who is the Project Lead for the building of the much needed Hospice in the area. No two days are ever the same! It really is a pleasure to be part of such a committed and visionary team.

Meet our Shop Staff

Our experienced and creative shop managers bringing you the very best vintage shopping experience...


Lorraine
Shop Manager at Watton

Shop Manager at Watton

Sarah
Shop Manager at Attleborough

Shop Manager at Attleborough

Rob
Delivery and Collection Driver

I recently joined ECH as a delivery/collection driver after moving to the area from Essex. I have been made to feel welcome by every member of the team. I really enjoy being out in the community visiting all our shops as well as delivering and collecting from East Coast Hospice supporters who are helping us move forward in our goal to build Margaret Chadd House.

Vicky
Shop Manger Beccles

Shop Manger Beccles

Teresa
Shop Manager at Leiston

Amanda
Shop Manger Bungay

Hi, my name is Mandy and I am joining East Coast Hospice with 45 years of retail experience. I have volunteered in various charity shops over the years, so it was an easy decision to come and work for such a worthwhile charity as East Coast Hospice. I trained in their Southwold shop and am very excited to start as Shop Manager in Bungay.

Juile
Manager at North Walsham

Hi My name is Julie. I started at East Coast Hospice shop North Walsham only 3 weeks ago in May 2018, so at the moment I'm the baby of the family. I have done a lot of Charity work over the years and find it very rewarding. I moved to Norfolk 5 years ago from Northampton. I am so delighted to be a part of the East Coast Hospice family and have found everyone so helpful and wonderful to work with.

Ewan
Shop Manager at Norwich

Working for charities has been an important part of my life for over twelve years. When volunteering and working for a charity it's fantastic to think that every day is another chance to help the lives of those that truly need it.
I hugely admire what East Coast Hospice stands for and I am honoured (and of course very excited) to have been given the opportunity to make the new Norwich shop (on the wonderfully diverse Magdalen Street) as successful as possible. It's not something that I will be able to do on my own - we're looking to build a fantastic team of enthusiastic volunteers so please do pop in for a chat. Advance warning - I make a horrible cup of tea, but my black coffees are the best in Norwich.

Sheila
Deputy Manager at Caister

Hi, my name is Sheila and I am the Assistant Manager at the Caister shop. Originally from
London, I moved to Norfolk via Surrey three years ago. I have worked in charity shops for
the last 5 years and not only love the interaction with customers, but the fact that you never
know what will be coming through the shop door next. My speciality is music, but I also have
a keen interest in Chinese and Japanese items.














Faith
Gorleston Shop Manager

I've worked in charity retail for over 7 years, firstly as a volunteer then onto assistant manager at another charity.
I joined the team at East Coast Hospice as the manager at the Gorleston branch in January.
Thankfully i have joined a fantastic team of volunteers, their help is invaluable. We all contribute together & work as a team in making our shop a welcoming place to pick up some great finds & bargains.
New volunteers are always needed as are donations without them we would have nothing to sell to our customers, so they are greatly appreciated.
Lets "Raise the Roof" to Margaret Chadd House & support this much needed local hospice.

Julie
Manager at Great Yarmouth

I started as a volunteer in East Coast hospice in Gorleston in October 2015. I then became key holder and progressed onto becoming the manager of my own shop in Market Row, Great Yarmouth, which I absolutely love.
It has been a brilliant opportunity for myself from being a volunteer to manager. I am very proud to being part of a fantastic charity.

Sarah-Jayne
Shop Manager at Attleborough

Hi, my name is Sarahjayne and I am a forty something mother of three and nana to one. I have worked within retail ever since leaving school and enjoy meeting different people from all walks of life.
I am new to the role of Charity Shop Manager but can say that I love it and everyone at East Coast Hospice, staff and customers alike, are very welcoming.
I hope to be around for many years, so here’s to the future.

Sam
Delivery and Collection Driver

I join the ECH team in October 2017 as a delivery/collection driver after moving to the area from London where I worked for the Council.
I enjoy being able to visit our shops and the managers on a weekly basis, along with collecting and delivering donated items to members of the public, who are helping us to raise funds to build Margaret Chadd House.

Auberon
Relief Manager

"I am proud to have been a member of the team and have worked for East Coast Hospice where i started as a as a volunteer 8 months ago , during that time I became keyholder and cover-manager for the shop. Not long after, I became a full time relief manager and have been working as such at Bungay and Aldeburgh for the last 6 months.

James
Shop Manager Lowestoft

I am the shop manager of the Lowestoft Branch and our online shop. Born and educated in the town, with employment history with the NHS and another charity. I joined East Coast Hospice inspired by the vision of Jenny Beesley, Chairman. A lovely local charity where the funding reaches the supporters.

Jennifer
Shop Manger Aldeburgh

Hi , my name is Jen and I started in April 2017 at the East Coast Hospice shop in Southwold as an Assistant Manager.
I have been a carer for twenty years and feel very lucky to be a part of such an important cause, which still allows me to help and support others.

Claire
Shop Manager Acle

I am Claire and I have volunteered and worked for East Coast Hospice, in many of our shops, for four years now. I have recently had a year off but am so glad to be back.
I am now in the Acle shop and am finding it a very friendly place with lovely volunteers and we all work well together. The Acle community are all very welcoming which makes my job very enjoyable.
It is very satisfying to work for a charity, and once the hospice is built, will benefit the whole community.
I am so happy to be part of the team again.

Christine
Shop Manager Southwold

Hello, My name is Christine and I have been the manager of the newly opened Southwold shop since July 2016. I have lived in Southwold for 40 years and have two grown up children. I am actively involved within the local community as a member of the local pantomime group. We are happy to welcome new volunteers to come and help at the shop, so if you feel you could spare a few hours, just pop in and have a chat with me.

Danielle
Shop Manager Caister

I have worked in retail over 10 years, working for East Coast Hospice is a new opportunity for me.
I’m really glad to be a part of the family.
We are always looking for people to join our team of caring and dedicated volunteers, so if you feel you have any spare time pop in the shop for a chat and cuppa.
So together we can make a difference and make Margaret Chadd House a reality sooner rather then later.